Refund & Returns Policy
At GlobalCannabisVapes.com, your satisfaction is important to us. Due to the nature of our products and applicable laws, our Refund and Returns Policy is as follows:
All Sales Are Final
All purchases made through our store are final and non-refundable. We are unable to accept returns or exchanges for vape products, oils, or accessories unless your item arrives damaged or defective.
Damaged or Defective Items
If you receive a product that is damaged or not working upon arrival, please contact us within 7 days of delivery to request a replacement.
To qualify for a replacement:
Contact us at support@globalcanabisvapes.com
Include your Order Number
Provide photos or video of the damaged item
Ensure the product is unused, unmodified, and in original packaging
Once approved, we will issue a replacement or store credit. We do not offer cash refunds.
Non-Returnable Products
We cannot accept returns on the following:
Used/opened vape cartridges or devices
Items marked as “Final Sale” or “Clearance”
Products damaged due to user error
Items shipped to prohibited states or addresses
Shipping Errors or Address Issues
If a shipment is returned to us due to an incorrect address provided by the customer, or refusal of delivery, the original shipping fees will not be refunded. You may be responsible for reshipment charges.
Replacement Processing
Replacements are typically processed within 5 business days once your claim is approved.
Return shipping for approved claims is covered by us.
Contact Information
Have a question about your order? Need to file a claim?
We’re here to help.
Email: support@globalcanabisvapes.com
Important Note
Submitting a return request does not guarantee approval. We reserve the right to deny any request that does not meet the terms above.
Misuse of our return policy may result in the suspension of future orders.
Legal Disclaimer
All products sold comply with local and federal laws to the best of our knowledge. By purchasing, you confirm you are 21+ and legally permitted to possess these items in your location.